Web Procrastination

Web Procrastination

In psychology, Procrastination refers to the act of replacing high-priority actions with tasks of lower priority, or doing something from which one derives enjoyment, and thus putting off important tasks to a later time. Procrastination, in large part reflects our perennial struggle with self-control as well as our inability to accurately predict how we’ll feel tomorrow, or the … Continue reading »

Google Reader Is Dead; Now Stop Crying

Google Reader Is Dead; Now Stop Crying

Oh! And they are all emotional about Google Reader. 100% of tweets I read about Google Reader in last week are all crying like babies, to bring it back. Does this image on the right describe your situation? Sometimes I wonder whether are we really in the internet era, where moving ahead is too fast … Continue reading »

Is Customer Service a part of Marketing?

Is Customer Service a part of Marketing?

It’s highly likely you already have an answer! However, if that’s a ‘No’, you must not miss this one. A customer calls up Zappos customer care toll free number and says, ‘I want to order a pizza’. Agent at the other end of the phone, without wasting a second, takes his order and says, ‘catch you … Continue reading »